by Catipult | Jul 11, 2024 | Business Coach, Business Owner, KPI
In the world of business, speed and efficiency are paramount. The metaphor of a jet perfectly encapsulates these ideals. For many entrepreneurs, a jet symbolizes not just success, but the ultimate freedom and efficiency that they strive to achieve in their business...
by Catipult | Jul 8, 2024 | Business Coaching, Business Owner
In the competitive landscape of modern business, understanding customer behavior is crucial for sustained growth and profitability. One of the most critical metrics for any company, especially those in the SaaS industry, is customer churn. Churn represents the...