Billing Account – When purchasing a Catipult.AI subscription, you will first create a billing account through the checkout process. This enables you to track your orders, manage your subscription, etc. The login credentials for this account will not work for the software.
Software Access – Once checkout is complete, your software access is setup and your separate login credentials are emailed to you shortly (typically within 24 hours).
We are working to combine these logins into one, and hope to have a solution soon. Please contact us at email@example.com if you have further questions.